Sky Mobile Reviews: How Customers Feel About it?

The sky is a very popular name in the UK market. It is a common name to many households. People normally go for Sky for their broadband, TV, and phone service. Sky launched its phone service in 2017. Initially, they offered Sim-only deals. Sky has never disappointed its customers. They delivered what customers expected from it. It is best in terms of performance, reliability, customer service, and value for money. So today our main focus is Sky Mobile Reviews to help existing and new customers know about this service.
The sky is basically a Virtual Network Operator. It uses O2’s infrastructure to provide its customer with a 4G network. So that means you can have signals around everywhere in the UK. O2 network covers about 99% population of the UK. However, O2 is not the sole reason for picking Sky over other networks. There are plenty of other features and offers that it has for its customers. For example, Sky is flexible to offer its customer with data roll-over option. That means you can rollover the data for the next years if you don’t use your data. That’s an amazing feature.
Sky Mobile Reviews: What are the benefits?
As mentioned earlier, Sky Mobile offers a lot of benefits to its customers which are as follows:
- Data rollover is the biggest feature of the Sky Mobile. You can rollover your unused data to the next month and can use it for the next three years which is amazing.
- If you are using Sky TV service in your home, you get many discounts as well.
- Sky is a good rating with its customer service. That means customers are happy with the quality of the service that Sky Mobile offers to its customers.
- If you are using Sky Mobile phone, you have the option to upgrade your phone with the latest phone or can swap with other deal.
- Sky Mobile is flexible enough to allow its customers to change allowances when they want.
Sky has been successful in 2021 for getting the best customer satisfaction and value for money awards. According to a survey, 96% of its customers would definitely recommend their friends and family members to use Sky service. Therefore, Sky is delivering the best in terms of performance and reliability to its customers.
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Plans:
If you are already a Sky customer then you can enjoy discounts that it offers to its customers. Sky often motivates its customers to sign up for the whole service i.e. TV, Home phone, Mobile, and Broadband. Sky offers its customers many plans. You can either choose Sim-only deals or can go for a new handset phone.
The best features of the Sky is the Swap option. This plan allows its customer to swap their mobile with the latest mobile phone over the course of either one year or two years. However, customers may feel its handset plans a bit expensive. The reason is it doesn’t take any upfront charge from its customers. Therefore, monthly installments for data, call, and text may seem to be a bit expensive.
These are some of the prominent features from Sky that attract many customers. However, in order to get more discounts you need to be an existing customer. Otherwise you may pay a bit more.
Sky Mobile Network Coverage:
As already discussed, Sky Mobile is a Virtual Mobile Network. It uses O2 network. O2 being one of the best services in the UK as 4G service provider now also provides 5G service as well. Sky Mobile users can also enjoy 5G network with their Sim-only deals and a mobile set that supports 5G. O2 has the highest satisfaction ratio as compared to other networks in the UK according to Ofcom’s survey report.
Phone and Device Range of Sky Mobile:
The Sky Mobile doesn’t disappoint its customers in terms of mobile. You can get latest mobile phones of Samsung, Apple, Huawei, and Nokia. The best feature about the Sky Mobile is all its latest mobiles come with 5G support. Not only mobile, you can also get tablets of Samsung and Apple as well from Sky Mobile. However, you many not get unlimited data on these tablets.
Sky Mobile Roaming:
Due to Brexit, users of Sky Mobile in the UK are concerned about its roaming in EU countries. The good news is that Sky has confirmed that it will not charge any extra cost from users if they go to any EU country. That means you can use Sky Mobile without paying any extra cost. However, you may not get streaming service.
Sky has also launched Roaming Passport Plus program. This program allows its customers to get free roaming service in ten destinations including Australia, Turkey, Thailand and the USA. However, an important point to note is that if you are traveling to any other where you can’t get free roaming service then it may prove to be an expensive option for you. Therefore, people may use other networks when travelling to other countries.
Sky Mobile Reviews : The Final Verdict
Although Sky is the popular name in the UK when it comes to TV, Broadband, and Home phone service. It offers a lot of features to its customers that make it a feasible option for many to go for it. However, there are some drawbacks that it needs to tackle. Lack of unlimited data option and 5G sets are the two most important flaws that it must need to tackle if it wants to retain its existing customers or attract new customers.
However, the benefits it offers to its customers are of great value. The benefits such as data rollover, swap option, allowances, family sim offer, and Sky Go Extra are some of the features that would definitely force someone to go for the Sky service. Sky Go Extra is a service which allows its users to download Sky Go Extra app on your smartphone and integrate Sky services. With that on your phone, now you can enjoy Sky TV on your mobile wherever you go. Similarly, Sky Family Sim offer allows its customer to use only one account for five sims. So if you have a family, you can use same data store for all of them.
That ends the Sky Mobile Reviews article.