Mobile phone deals are a common challenge that we all face regularly. The latest innovations and technological changes shape the way we look at things now. Smartphone has become the part and parcel of our daily life. Now we can’t imagine life without smartphones. We can easily connect with our friends and family no matter how distant we are from each other. Similarly, it is a means to spend some quality time when you are free. You can play games, watch movies, surf the internet, read books, and do many more things that you can do with your smartphone. However, in order to enjoy all these wonders, we need to have a good internet connection with us. We have many choices when it comes to companies that provide you with mobiles and internet. Therefore, sometimes it gets confusing to choose the best one. Today, our focus is solely related to Virgin Mobile Reviews. The purpose of this article, “Virgin Mobiel Reviews” is to give full information to our users about the deals that Virgin mobile offers to its customers.
What is Virgin Mobile:
Virgin mobile a the name suggests is the mobile phone service provider in the United Kingdom. The company was first launched in 1999. The company’s business model operates around providing virtual network operators (VNO). Therefore, it doesn’t provide its own network instead uses services from other networks such as EE and Vodafone. Virgin Mobile provides great performance and good deals to its customer.
Virgin Mobile always depended on other networks for its 3G and 4G services. It used the EE service for many years. But now it is in contract with Vodafone for 4G and 5G services. However, the recent developments suggest a change in the network in near future. The parent company has signed a contract to merge Virgine media with O2 media which could definitely play its role in switching networks from Vodafone to O2. However, the contract with Vodafone will expire in 2026. So there is still uncertainty about its future network.
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Why you should choose Virgin Mobile:
Virgin Mobile stands out from other mobile networks in terms of its low prices and data allowances. The data rolls over each month if you don’t use your limit fully. It just adds the unused data to your next month’s data allowance which is great. This is not the only reason, but you can also use your social apps such as Facebook, Twitter, Messenger, and Whatsapp without consuming your data allowance. You get a 5G unlimited data network. Apart from that, you can enjoy connecting to Virgin Mobile WiFi hotspots across the UK. Currently, according to estimates, there are 3.5 million WiFi hotspots of Virgin Mobile Network.
It also offers competitively priced mobile contracts and sim-only plans. You can enjoy a wide range of tariffs.
Virgin Mobile Coverage:
Virgin Mobile relied on EE’s network for its 3G and 4G coverage before. But now they are in contract with the Vodafone network for its 4G and 5G coverage. Both the networks cover almost all the population of the UK. With that in mind, you can enjoy a 4G connection anywhere in the UK when you use Virgin Mobile. As far as 5G network coverage is concerned, wherever is the Vodafone network, you can have Virgin Mobile 5G coverage as well. Currently, you can enjoy 5G coverage of Vodafone across 100 towns and cities of the UK.
Tariffs and Plans:
Virgin Mobile offers its customer either to choose Sim-only deals or pay monthly deals with mobile phones. The contract length for mobile phone deals can either be 24 months or 36 months. For Sim-only deals, the contract length is 12 months. Although it offers 1-month deals for its broadband services, but can’t find such deals in mobile phone contracts and Sim-only deals. You can get unlimited calls and data allowances whether you choose mobile phone deals or Sim-only tariffs. The data limit may range from 1GB to unlimited usage.
The important point to note is that Virgin Mobile doesn’t offer any flexibility to its customer in terms of upfront payments and monthly payments. There is no choice of upfront payments on its monthly tariffs. The same is true for the contract length. That means you don’t have any control over your contract length. You have the option to pay off your handset even after just one month into your contract length. After that, you also have the choice to cancel your airtime plan by giving just one month’s notice.
The best thing about Virgin Mobile is the rollover of unused data to the next month. It gives you the flexibility to change your data plans anytime. You can either increase or decrease your data limit. You can also enjoy data roaming services in 43 destinations all over the world.
You can get mobile phones of popular brands from Virgin Mobile. You can get mobile phones from Apple, Samsung, Huawei, Oppo, and some other popular brands. Even you have the option to pre-order a set if it is not launched yet. Not only mobile phones, but it also offers tablets from Apple and Samsung as well.
Customer Service is one area where Virgin Mobile needs to do a lot of work. According to Ofcom’s latest survey figures in 2021, it performed better in terms of customer satisfaction than Three Mobile. However, it couldn’t beat Tesco Mobile, O2, and Vodafone. It showed poor performance in terms of customer call waiting time and 25 complaints per 100,000 subscribers.
Conclusion: Virgin Mobile Reviews
Virgin Mobile stands out from its competitors when it comes to no upfront costs. Another important feature that distinguishes it from others is the flexibility to either scale up or down your data allowance. Similarly, the data roll-over feature is the most prominent one of Virgin Mobile. If you want to upgrade your current handset, you have the option to either pay off your handset or get the new model and adjust the money in your new contract. However, one area that Virgine Mobile needs to improve is customer satisfaction. So today it Virgin Mobile Reviews, we tried to explain the pros and cons of Virgin Mobile that may help you choose the best plans.