Before the Covid-19, many people in the developed countries were using food delivery apps. However, during lockdown stages in the Covid-19, people around the world now realized the importance of food delivery apps. Before covid-19, they were just using it as a matter of mood. People were most often using these food delivery apps when they didn’t have enough time to cook, or their job schedule didn’t give them enough time. Similarly for families, it was a fun time to order online and enjoy their food from their best takeaways or restaurants at their homes with their friends and family. But in Covid-19, the use of food delivery apps became a necessity. In 2020, when many businesses were struggling, the food delivery business was flourishing. As many people were staying in their homes due to restrictions. In this article today, we’ll compare Just Eat vs Deliveroo vs Uber Eat.
Thanks to technology, that now people can order online whatever food they want. The different food delivery apps allow people to order their favorite food from their favorite restaurants with just a single click. They don’t need to spare their time to go to the restaurant and bring the food. In the UK, there are three food delivery apps that are very popular. The majority of the people in the UK are using these three apps to place orders online. Everyone in the UK is familiar with Just Eat, Deliveroo, and Uber Eats. However, one might think which one is best. So don’t worry, we’ll look at the features of every app so that you can make decisions easily.
Just Eat vs Deliveroo vs Uber Eat:
Now we’ll look at the feature of the food delivery apps.
It was launched in 2013 when Just Eat was booming in the UK. However, they came with a different strategy. They tried to focus on restaurants that were not delivering food to their customers. That means they had only a dine-in option. One other remarkable difference between Deliveroo and Just Eat was they were using their own fleet of drivers instead of relying on the restaurants for food delivery.
In the UK, Deliveroo is one of the biggest names in the food delivery industry. You can download its apps whether you are an android or iOS user. The setup is simple. You just need to download the app and put in some details. You need to put in some details about your location. Based on your location, the app lists all the restaurants that are available on this app to you. It also shows the distance of the restaurant and the time it will take to deliver the food. It has some service charges as well. However, you can opt for monthly minimal charges as well. But this depends upon the frequency of your food delivery orders. You can find some of the big brands such as KFC, McDonald’s, and others on this app.
This app was first launched in Denmark back in 2001. They entered the UK in 2005, in Dockland London. The company managed to grab and attract a large number of customers. As a result, by the end of 2016, they managed to acquire all of their competitors including the second biggest food delivery service, Hungryhouse. Now, up to this time, Just Eat has acquired more than 15 companies. Their business model was simple to use drivers of the restaurants for food delivery.
This app has the largest market share in the food delivery industry in the UK. It gives more choices and options to the customers. However, one disadvantage that it has is no information about the food preparation and driver location. One of the main reasons for having such a large customer base is its discounts and ability to waive delivery charges. Like Deliveroo, you can download the Just Eat app on your smartphone whether you have android or iOS. The setup is simple and easy.
Though the company managed to get a large customer base during the lockdown, it incurred huge losses as well. The majority of the losses came from marketing costs to attract new customers. The losses recorded in 2019 and 2020 were £75 million and £126 million respectively. According to estimates, Just Eat spent £315.4 million on marketing to get customers from its rival companies. The CEO of Just Eat is hopeful to accelerate the growth of the business in the future as well.
The UK is the biggest market for Just Eat. However, it operates in other countries as well such as Canada, Israel, Netherlands, France, Australia, and Germany. The customer base of the company increased by 12m worldwide due to pandemics.
They launched their food delivery business in 2016. Everyone is well familiar with the name Uber. They surprised everyone when they announced to enter the food delivery business. Keeping in view their experience of routing drivers from one place to another, it seemed food delivery was quite possible for them. In the UK, you can use the same Uber app for your delivery service as well. You have also the option to download a separate Uber Eats app. Recently, Uber was successful to get a large market share from Just Eat and Deliveroo by offering promotions to its customers. You get discounts and promotions regularly. Therefore, you need to regularly check your app in order to get the advantage on time. However, one disadvantage that Uber has, it is limited to big cities and towns. So you need to check the location where you are living to find out that whether Uber Eats works in your area or not.
Which one is best: Just Eat vs Deliveroo vs Uber Eats :
The most challenging and difficult situation that you can face is deciding which is the best app you can use. All three apps have offered almost similar features such as ratings, reviews, food hygiene, delivery times, and the menu of the restaurant. So all three apps are very competitive. So it all depends on your location because Uber has a very limited reach. Just Eat has a wide range in terms of restaurants. Whereas Uber offers regular discounts and promotions. Here is a meaningful comparison to help you make your decision easy.
|Features||Just Eat||Deliveroo||Uber Eats|
|Reach||UK & Ireland||UK & Ireland||UK & Ireland|
|Delivery Time||45 minutes||25 minutes||25 minutes|
|Payment method||Paypal, Credit/Debit Card, |
Uber Gift Card
|Subscription||Not Available||Available||Not Available in the UK|
|Delivery Fees||Varies depending on the restaurants||Yes||Yes|
|Delivery Charges||No Hidden Fees||Yes||Yes|
|Minimum Order||Varies depending on the restaurants||Varies||No Minimum Order|
|Real-time tracking||Not available||Yes||Yes|